F A Q

How many units are there?
220 units

Where may I obtain insurance certificate info?
Farmers Insurance – Prendeville Insurance
Patrick Prendiville
27127 Calle Arroyo #1925
San Juan Capistrano, CA 92675
PH. (949) 487.9696

Where may I obtain a Condo Certification Form?
www.homewisedocs.com
or
Contact Action Property Management at (949) 450-0202

Does the Lido have pet restrictions?
Each resident may have a maximum of two (2) usual and ordinary household domestic pets that must be on leash at ALL times while walking through the community.

What are the Clubhouse hours?
9:00 am – 10:00 pm (Sunday – Thursday)
9:00 am – 11:00 pm (Friday & Saturday)

May I reserve the clubhouse for private events? Is there a fee?
Yes, as long as you are a resident of the Lido. Yes, there is a $150.00 refundable security deposit. Reserving the clubhouse does not include exclusive use of the pool area.

What are the Fitness Center hours?
6:00 am – 10:00 pm (daily)

​What are the Pool and Spa hours?
7:00 am – 10:00 pm (Sunday – Thursday)
7:00 am – 11:00 pm (Friday & Saturday)

How can I reserve a guest parking space?

There are 6 guest parking spaces available on a first come, first serve basis. The On Site Office distributes guest parking passes. Be sure to have your guest vehicle information!

What improvements to my unit require approval before installation?

Any hard surface flooring changes, screen doors, any modification or alteration that will affect Common Area or Association Property, or any exterior improvement. Installation of a new carpet where it already exists does NOT require approval, provided the pad is equivalent or better than the existing one. Architectural applications are available on the Resident Portal or at the On-Site Office.

Are there any requirements prior to moving in or out?

Residents must come by the office and fill out a Move In/Out Form. Move In fees are assessed for each move in if furniture is being brought in, as well as a copy of your movers liability insurance. This needs to be complete at least 7 days in advance. If you are a tenant renting a unit a copy of the lease agreement must be provided to the On Site Office.

Can I smoke on my patio?

Smoking is not allowed anywhere within The Lido Project, with the exception of the interior of the Residential Units. Residents are not allowed to smoke in exclusive use patios and balconies. If there are complaints made by neighboring units, the neighbor to neighbor dispute resolution will apply.

What do I do if I have a plumbing emergency after hours?

Call Dependable Plumbing at 619-266-2121 or Bill Howe Plumbing at 1-800-245-5469, and leave a message on the office phone at 619-299-5436, so the on-site staff can follow up the next business day.

Can I have my own Barbecue on my patio?

A Resident may have one (1) electric or propane barbecue in good operating condition in their Exclusive Use Balcony and Exclusive Use Patio Area. All other types of barbecues, including charcoal, hibachis, and the like are strictly prohibited. Barbecues must be positioned in such a manner as to minimize any smoke or odors from interfering with any of the neighboring Residents. A Resident’s barbecue must be kept in a presentable, well maintained condition and shall not cause damage to any structural component of the Exclusive Use Balcony Area or Exclusive Use Patio Area. All barbecues must be used and maintained in a safe manner so as to not potentially cause damage to any portion of the Project.